ASGAUR

Many people experience hung connections with no apparent explanation. The first thing to establish is which side of the link is hung.

If you are using an external modem, you can simply try using ping(8) to see if the TD light is flashing when you transmit data. If it flashes (and the RD light does not), the problem is with the remote end. If TD does not flash, the problem is local. With an internal modem, you will need to use the set server command in your ppp.conf file. When the hang occurs, connect to ppp(8) using pppctl(8). If your network connection suddenly revives (PPP was revived due to the activity on the diagnostic socket) or if you cannot connect (assuming the set socket command succeeded at startup time), the problem is local. If you can connect and things are still hung, enable local async logging with set log local async and use ping(8) from another window or terminal to make use of the link. The async logging will show you the data being transmitted and received on the link. If data is going out and not coming back, the problem is remote.

Having established whether the problem is local or remote, you now have two possibilities:

• If the problem is remote, read on entry Q: 14.9..

• If the problem is local, read on entry Q: 14.10..